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Ace Hotel New York City, New York City
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Key details
About the Hotel
20 West 29Th Street,
New York City,
New York,
United States of America,
10001,
New York State
Ace Hotel New York is a historic boutique hotel set in a turn-of-the-century landmark located in Midtown Manhattan. This property showcases the essence of New York City while combining contemporary design with cultural relevance. Known for its eclectic mix of art and music, Ace Hotel New York hosts various events throughout the week featuring local DJs and performances. The hotel serves as a gathering place for artists and creatives, reflecting the vibrant energy of its NoMad neighborhood.
Location
Ace Hotel New York is ideally located within walking distance to several key attractions, including Times Square and the Manhattan skyline. The hotel is just a five-minute walk from 34th Street - Herald Square and 1 miles from Grand Central Terminal. Guests will find easy access to public transportation options, making it convenient to explore the city's diverse cultural offerings.
Rooms
Each unique guest room offers modern amenities including flat-screen TVs and iPod docks. The rooms are designed with a blend of comfort and style, featuring air conditioning, premium bedding, and workspaces that cater to both leisure and business travelers. Guests can expect thoughtful touches such as bathrobes and free Wi-Fi. The variety of room styles accommodates different preferences, allowing visitors to choose accommodations that best suit their needs.
Eat & Drink
Dining at Ace Hotel New York includes the contemporary French restaurant Koloman, helmed by Chef Markus Glocker. Guests can also enjoy craft cocktails and casual dining in the Lobby bar, a popular social hub. Additionally, there is a separate coffee bar and a sandwich shop for quick bites and refreshments. The hotel offers a vibrant culinary scene that reflects local flavors and international influences.
Leisure & Business
The hotel features a spacious lobby area designed for socializing and collaboration, complete with cozy seating and a lively atmosphere. A fitness center with essential equipment is available for guests, promoting a healthy and active lifestyle. For business needs, Ace Hotel New York offers adaptable spaces for meetings and gatherings, capable of accommodating both serious discussions and casual team lunches.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Stunning Views!
“Waking up to the breathtaking view of the Empire State Building from our room was truly magical, especially at night when it lights up the skyline.” view full review
Perfect Morning!
“Having Black Seed Bagels and Milk Bar right downstairs made our mornings delightful with fresh coffee and pastries that energized us for the day.” view full review
Chill Vibe!
“The first-floor coffee shop and bar created a relaxed atmosphere with great music and a trendy, hipster vibe, making it an enjoyable place to unwind.” view full review
Hip and Stylish!
“The decor in the hotel was fantastic, blending modern style with a unique New York flair that made our stay feel special and comfortable.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Elevator
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Children
Cribs
Spa & Leisure
Live entertainment
Night club
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
20 West 29Th Street,
New York City,
New York,
United States of America,
10001,
New York State
Map view
street view
20 West 29Th Street,
New York City,
New York,
United States of America,
10001,
New York State
City landmarks
20 West 34th Street
Empire State Building
3900 ft
Square
Times Square
5200 ft
Landmark
Rockefeller Center
1.2
mi
Parks
The High Line
1.6
mi
Parks
Bryant Park
4200 ft
30 Rockfeller Plaza Enter on West 50th Street
Top of the Rock
1.1
mi
Parks
Central Park
2.7
mi
Libraries
New York Public Library
3600 ft
Church
St. Patrick's Cathedral
1.2
mi
Stadiums
Madison Square Garden
2500 ft
Parks
Washington Square Park
1.2
mi
405 Lexington and 42nd St.
Chrysler Building
1.0
mi
175 5th Ave At 23rd St.
Flatiron Building
2100 ft
Museums
Madame Tussauds New York
4500 ft
Museums
The Museum of Modern Art
1.1
mi
Libraries
Pierpont Morgan Library
3200 ft
Museums
Rubin Museum of Art
4400 ft
121 Wooster St
Bowery
1.8
mi
Tower
Trump Tower
1.4
mi
Market
Union Square
3800 ft
Museums
Intrepid Sea
1.4
mi
Museums
The Museum at FIT
2200 ft
150 E 36th St # 158
Sniffen Court Historic District
3700 ft
34th Street
34th Street
3300 ft
Nearby
Square
Macy's
1800 ft
New York City
Manhattan Skyline
1800 ft
Square
Herald Square
1800 ft
Parks
Madison Square Park
1800 ft
Museums
Museum of Sex
1000 ft
Restaurants
Eataly
1800 ft
200 5th Avenue
Milk Bar NYC Flagship
100 ft
1196 Broadway
Holy Cow
100 ft
34 Canal St
The NoMad Bar
600 ft
10 W 28th St Broadway and 28th Street
Made Nice
400 ft
8 W 28th St
Lady M Cake Boutique
500 ft
1178 Broadway
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Great view
Friendly staff
Limited dining selection
Construction nearby
7.4/10
Very good
Rooms
7.5
Location
8.2
Service
8.1
Dining
6.7
Guest reviews
7.4/10
based on 11 reviews
4/5
based on 2246 reviews
7.6
7.6/10based on 1791 reviews
#91 of 514 hotels in New York City based on Tripadvisor
Frank
United States of America,
March
2024
7.8/10
My stay at the hotel was like staying in a spacious college dorm room with a distinct smell of damp, but with the comfort of a guitar and turntable. The service was impeccable, making every interaction smooth and courteous throughout the stay. The location was great for exploring the city but faced challenges with the surrounding area. The dining experience was a bit limited but offered some unique options. Overall, a mixed experience with highs and lows.
Rooms
7.0
The rooms had a distinct smell of damp and the area around the air conditioning unit was wet, reminding me of a college dorm, but they were surprisingly spacious.
Service
9.0
The service was kind and extremely attentive, going above and beyond to ensure a smooth experience, especially with extra courtesies for my little boy. From grabbing a taxi in the rain to accommodating special requests, the staff excelled in hospitality.
Location
8.0
The location was ideal, away from the tourist craziness but close to key spots for exploring. While great for walking and access to various areas, there were some challenges in the immediate surroundings.
Dining
7.0
The prices were on the higher side, though.
Facilities
8.0
The facilities were well-equipped to meet most needs but had some limitations due to external factors. Overall, they served their purpose adequately.
Richard
United Kingdom,
March
2024
7.2/10
The hotel offers super spacious rooms by NYC standards with a cool mural on the wall and eclectic decor fitting the city's pulse. However, the rooms need an upgrade as they felt a bit grungy for the price, and the lobby was noisy without a guest-friendly atmosphere like we work.
Rooms
7.0
The rooms were super spacious by NYC standards with a very cool mural on the wall and fitting decor.
Service
8.0
The service was super nice and helpful overall.
Location
7.0
The location was very convenient for transportation and close to key attractions, though negatively affected by a nearby construction project.
Dining
8.0
The dining was both interesting, healthy, and delicious, but there was some disappointment compared to the overall experience.
Facilities
6.0
Facilities were good overall, but a bit lacking in terms of client experience and comfort.
Harry
United States of America,
March
2024
9.0/10
I was pleasantly surprised by the fabulous energy in the rooms and the downstairs bar, which provided a good place to work. The rooms were lovely and surprisingly big, exceeding my expectations. However, the only downside was the limited availability of the downstairs bar.
Rooms
9.0
The rooms had a fabulous energy and were of good size with a nice place to work. They were lovely and surprisingly big, which I didn't expect.
Service
9.0
The staff was super cool and polite, always willing to help out to make it the most memorable stay. They were friendly and efficient in their service.
Location
10.0
The location was perfect, far enough away from the chaos and crowds to provide a peaceful stay but close enough to all the main attractions. The staff really made all the difference in the world.
Dining
8.0
The dining experience in Breslin's restaurant was delicious, interesting, and healthy. Unfortunately, it was not available to guests unless a reservation was made.
Facilities
The facilities were excellent, offering a mix of comfort and convenience. The hotel provided everything needed for an enjoyable stay.
John
United States of America,
February
2024
7.8/10
I had a unique experience at the hotel with quirky and out-of-the-ordinary rooms. While the 14th-floor location required taking 2 separate elevators, the rooms were well-equipped with everything I needed.
Rooms
8.0
The rooms were quirky and out of the ordinary, equipped with everything you might need.
Service
8.0
The service was very helpful, especially in getting us another room despite some initial disappointments. The staff was kind and even grabbed me a taxi in the rain.
Location
9.0
The location was very good for most things, with a convenient setting next to the subway station. It had a nice New York-ian vibe and was within walking distance of many tourist spots.
Dining
7.0
The dining experience was a mix of interesting, healthy, and delicious meals. However, the Braslin was the only disappointment that seems to have finally caught up with the hotel.
Facilities
7.0
The hotel had great trendy settings, but it lacked some basic free necessities in the room.
James
United Kingdom,
January
2024
7.6/10
The hotel offers functional rooms with a better view than the smaller rooms, but they can be a bit too hot at times. The rooms are spacious enough for a 3-day stay and always ready for a nice treat after a long trip.
Rooms
7.0
The rooms were ready and a nice treat for freshness after a long trip. They were functional and had a better view than the small rooms, though a bit too hot at times. Spacious enough for a 3-day stay.
Service
7.0
The staff was friendly and helpful overall. However, there were instances of misunderstanding that felt less endearing. A particular staff member intervened in a taxi situation, showing great care for guests' safety.
Location
9.0
The location is fantastic for sightseeing, being close to Soho, Meatpacking, 5th Avenue, and Central Park. It offers easy access to the subway and is walkable to many attractions.
Dining
7.0
The dining experience took my breath away with some traditional dishes, but it was limited in selection and relatively expensive.
Facilities
8.0
The hotel's facilities are great, including room service, dry cleaning, housekeeping, and a welcome drink. However, the pricing may not align with the offered services.
Jon
United Kingdom,
December
2023
7.6/10
My stay at the hotel was a mix of great and not-so-great experiences. The rooms were spectacular in every respect, with a great bed and awesome feel, but being next to the lift meant hearing it go up and down all evening. The service was extremely friendly, helpful, and efficient, although there was a limitation when it came to downloading large files. The location was just perfect for us, close to shops and tourist spots but slightly noisy. The dining options had limited selection and were expensive. Overall, a comfortable stay with a few drawbacks.
Rooms
8.0
The rooms were spectacular in every respect, with a great bed and awesome feel.
Service
9.0
The service was extremely friendly, helpful, and efficient.
Location
7.0
The location was just perfect for us, close to shops and tourist spots but slightly noisy.
Dining
6.0
The dining had a limited selection and was expensive.
Facilities
8.0
The hotel had room service, dry cleaning, housekeeping, and a welcome drink.
Ian
United Kingdom,
October
2023
7.0/10
The hotel offers a mix of positives and negatives. The rooms, although spacious, clean, and quiet, had a sense of being unkept and unloved. The service was top-notch thanks to the kind and professional staff members, especially Ryan at the front desk. The location was perfect, striking a balance between proximity to attractions and peacefulness. However, the dining experience left much to be desired with limited availability and quality. On the whole, the hotel provides a decent stay with some room for improvement.
Rooms
7.0
The room on the 11th floor was very spacious, especially by New York standards, and remarkably clean and quiet.
Service
9.0
The service at the hotel was exceptional, with friendly and helpful staff members making me feel right at home.
Location
8.0
The hotel's location was perfectly central for exploring various areas of New York, striking a balance between convenience and tranquility.
Dining
5.0
The dining experience was lacking, with limited availability and subpar quality of the breakfast buffet.
Facilities
6.0
The hotel had great decor, but the dining options were subpar.
Mike
United Kingdom,
October
2023
7.6/10
Staying at the hotel was an incredible experience with its spacious and clean rooms offering a gorgeous view from the 12th floor straight to the Empire State Building. The reception area was accommodating and perfect for welcoming visitors, ensuring a comfortable stay. The staff were welcoming and helpful, but there was a minor downside with nearly nonverbal service from some tired staff members. The location was great for exploring the city, although there was a construction project nearby. The dining options had limited selections and were on the expensive side. Overall, it was a memorable stay with some minor hiccups.
Rooms
9.0
The rooms were spacious, clean, and had very comfortable beds.
Service
8.0
The staff were extremely courteous, offering excellent service including room service, housekeeping, and baggage assistance.
Location
8.0
The hotel's location was convenient for exploring various neighborhoods, but there was ongoing construction nearby.
Dining
6.0
While the room service was quick, the dining experience overall had a limited selection and was a bit expensive.
Facilities
7.0
Great view
Limited dining selection
Elizabeth
United Kingdom,
July
2023
6.4/10
The hotel offers spacious and clean rooms with a picturesque view of the Empire State building, but some areas need renovation. The lobby can be noisy without a cozy atmosphere, resembling a workspace more than a hotel.
Rooms
7.0
The room was very spacious and clean with a great view, but some parts felt like a boy's dorm and need upgrading.
Service
6.0
The service was a mix; while some staff members like Ryan at the front desk were super friendly and helpful, there were issues with responding to air conditioning problems promptly.
Location
8.0
The location is central and convenient for exploring various NYC neighborhoods like NOMAD, Mid-town, and Lower East Side, with easy access to public transportation.
Dining
5.0
The dining experience was somewhat disappointing, with limited options and higher prices than expected.
Facilities
6.0
The hotel lacks some key facilities and needs a refresh in certain areas.
Fiona
United Kingdom,
June
2023
7.6/10
Staying at the hotel was a true mixed bag experience. The rooms were creatively designed but a bit cramped, yet they provided a quiet atmosphere. The service was spot on, although a bit strict about check-in time. The location was convenient but disturbed by construction noise at times. Dining options were varied, with a bit of disappointment on one dish. The facilities were great overall.
Rooms
7.0
The rooms were uniquely designed and thoughtful, with playful messages. The robes were incredibly comfortable, and the hand soap was top-notch.
Service
8.0
The service, including room service, dry cleaning, and housekeeping, was wonderful. The staff was accommodating and the facilities were great.
Location
7.0
The location really worked for me, being perfect for exploring midtown. It was a bit noisy at times due to ongoing construction, yet being close to Fifth Avenue was a plus.
Dining
7.0
The dining options offered multiple choices and were quite satisfying overall. However, there was some disappointment with one dish.
Facilities
9.0
The facilities provided everything I needed and more during my stay. I found them to be great.
Quiet atmosphere
Cramped rooms
Connor
United Kingdom,
April
2023
7.8/10
The hotel provided a mix of experiences, from a larger-than-average NYC room to some minor inconveniences such as poor layout and excessive heat in the air conditioning. The small size was manageable, given our focus on exploring the city. The location was excellent, offering easy access to public transport and a balance of convenience and tranquility. Service ranged from a less-than-friendly encounter to exceptional recommendations on local dining spots. Dining options were diverse and quick, particularly the excellent room service.
Rooms
7.0
The room, while larger than the average NYC standard, had some layout issues and heating problems.
Service
8.0
The service varied from less-than-friendly encounters to outstanding recommendations on dining spots.
Location
9.0
The location was perfect for exploring the city, with easy access to public transportation and great food options nearby.
Dining
8.0
The dining experience offered diverse and delicious options, with a standout performance from the room service.
Facilities
7.0
The facilities met our basic needs, though no specific comments were made regarding any standout features.
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